U-M uses Duo two-factor authentication for login security to protect the university and you. We recommend that you enroll in a primary option plus a backup. Many people use the app on their smartphone as their primary method and enroll the landline at their desk as a backup.
First, Choose Your Duo Option
Most people find using the app on a smartphone—either to receive a "push" notification or to generate a passcode—to be most convenient. Other options include phone calls to your cell phone or landline, passcodes sent to you via text message, or a hardware token (available for purchase). See:
- Duo Options at-a-Glance. A one-page, printable reference chart.
- Documentation: Options for Two-Factor Authentication. Full descriptions of each option.
Second, Enroll in Duo and Turn it On for Weblogin
Follow the instructions for the options you selected. If you aren't sure, enroll in several options and try them out to see what works best for you.
- Enroll a Smartphone or Tablet in Duo. Download the app to your device, then enroll it from your computer.
- Enroll a Landline or Non-Smart Cell Phone in Duo. From your computer, enroll your phone number.
- Hardware Tokens - Purchase and Enrollment. Duo hardware tokens are sold at the Computer Showcase ($25 each). Ask the ITS Service Center to enroll it for you or, if you already have another device enrolled, you can enroll it yourself online.
- How to Turn On and Use Two-Factor for Weblogin to protect your personal information: direct deposit information and W-2s in Wolverine Access, as well as your information in Google at U-M, Box at U-M, Canvas, and more.
Third, Use Duo When Logging In
When two-factor authentication is required for access to a system or service, you'll be prompted for it when logging in. See:
- Using Duo Two-Factor to Log In. View examples of the different methods used to log in, including the common Weblogin interface, SSH clients, and Remote Desktop Protocol (RDP).
- How-to videos:
The how-to videos were produced by the following student employees in LSA Technology Services: Jamie Fadden, Sophia Georginis, Joshua Lank, Luke Creger, Colin Farmer, Sierra Klein-Kassab, and Evan Deng