Box at U-M Core Apps

Key: Permission Levels

  • Permitted
  • Permitted with Information Assurance (IA) Consultation
  • Not Permitted

For IA consultation, please contact the ITS Service Center

You are responsible for ensuring that your use of this service complies with laws, regulations, and policies where applicable. See Compliance below for details.


Permitted with IA Consultation

Not Permitted

Service Description 

Box at U-M is a cloud-based storage solution that allows you to share files with people inside and outside of the university. There are many apps that can be used within Box. U-M users can use any of those apps, but only the Box at U-M Core Apps (Official Box Apps) have been tested and approved by U-M.

When storing and sharing sensitive data in U-M Box, use a Shared U-M Box Account that has been set up specifically for protecting sensitive data, and manage the sharing settings appropriately. See Using Box at U-M Securely with Sensitive Data for minimum requirements.


Box at U-M is a contracted-for service obtained through a partnership with a consortium of higher education institutions. The agreement includes non-disclosure agreements (NDA) and security provisions. Box at U-M Core Apps (Official Box Apps) provide a secure environment in which to maintain or share the university's sensitive unregulated data, as well as some kinds of sensitive regulated data.

Be sure to use a Shared Account in U-M Box for sensitive university data. See Using Box at U-M Securely with Sensitive Data for minimum requirements when using U-M Box for sensitive university data.

Social Security numbers should only be used where required by law or where they are essential for university business processes. If you must use SSNs, it is preferred that you use institutional resources designed to house this data, such as the Data Warehouse. Information Assurance (IA) can help you explore appropriate storage locations or work with you to appropriately encrypt the data if those alternatives will not work for you. (Contact IA via the ITS Service Center.)

U-M's agreement with Box for Box at U-M Core Apps includes a Business Associate Agreement. This means individuals may use this service to maintain Protected Health Information (PHI) regulated by HIPAA. Complying with HIPAA's requirements is a shared responsibility. Users sharing and storing PHI in U-M Box are responsible for complying with HIPAA safeguards, including:

  • Using and disclosing only the minimum necessary PHI for the intended purpose.
  • Obtaining all required authorizations for using and disclosing PHI.
  • Ensuring that PHI is seen only by those who are authorized to see it.
  • Obtaining all necessary data-sharing agreements and Business Associate Agreements for using and disclosing PHI.
  • Following any additional steps required by your unit to comply with HIPAA.

It is highly recommended that you use a shared Box at U-M account that has been set up for sensitive data, and put sensitive data only in the shared account folders set up specifically for that purpose. (See Shared Accounts in U-M Box for how to request and use a shared account.)

Box at U-M may not be used for Export Controlled Research because Box cannot ensure that only U.S. persons have access to or maintain their systems.