Desktop Virtualization (VDI)

Description of Service: 

Desktop Virtualization (VDI) provides the hosting infrastructure for virtualizing Windows desktops. It enables remote computing and thin client access from any Internet-connected device.

Description of Compliance: 

VDI is a U-M service maintained on the Ann Arbor campus.

VDI includes the safeguards required by HIPAA, accordingly, you may use it to maintain Protected Health Information (PHI).  To satisfy internal HIPAA requirements, consult with IIA, and they will  will work with you to document your data sets and their location. (Contact IIA via the ITS Service Center.) Complying with HIPAA's requirements is a shared responsibility. Users sharing and storing PHI in VDI are responsible for complying with HIPAA safeguards, including:

  • Using and disclosing only the minimum necessary PHI for the intended purpose.
  • Obtaining all required authorizations for using and disclosing PHI.
  • Ensuring that PHI is seen only by those who are authorized to see it.
  • Following any additional steps required by your unit to comply with HIPAA.

Social Security numbers should only be used where required by law or where they are essential for university business processes. If you must use SSNs, it is preferred that you use institutional resources designed to house this data, such as the Data Warehouse. IIA can help you explore appropriate storage locations or work with you to appropriately encrypt the data if those alternatives will not work for you. (Contact IIA via the ITS Service Center.) 

Don't see the service you need? Contact the ITS Service Center.