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Services Offered by the ITSS Office

Managed Security Services

ITSS offers Managed Security Services to units needing assistance with performing information security coordination and administration activities. Through this pilot program, one ITSS Information Security Coordinator will work with the unit to provide consistent, reliable information security services, which are listed on Managed Security Services from ITSS.

Attack Recognition and Mitigation

ITSS offers network monitoring that can provide a department, unit, or research team with information about who is using the network, the applications being used, and when the network is used. This information is useful for detecting activity that indicates potential security and policy violations and for resolving these issues.

Vulnerability Scanning and Security Analysis

ITSS will work with U-M system administrators or with researchers who are managing their own computers and systems to discover security vulnerabilities in their networks. Depending on the need, ITSS can perform network scanning upon request or on an automatic schedule. ITSS will also provide units with assistance interpreting the scanning results.

Vulnerability scans performed by ITSS will cover the SANS Top 20 Internet Security Vulnerabilities. That list was created by the National Infrastructure Protection Center (NIPC) and the SANS organization to catalog the most critical vulnerabilities, ten specific to Windows systems and ten specific to UNIX systems. Specifically, exposure to these vulnerabilities will be probed.

Incident Response

ITSS is establishing an incident response team to provide the University with rapid identification, analysis, and response to an incident.